Your Audible marketplace is determined by the country you live in. Making sure you’re signed in to the right marketplace ensures you’re getting tailored support for account-specific inquiries and seeing region-specific pricing and titles that may be exclusive to your area.

Note: Coupon balances cannot be transferred across marketplaces. 
 

In this article:

• Which marketplace should I be in?
• How do I change my marketplace in the Audible app?
• How do I migrate my account to the Audible Canada marketplace?

   
Which marketplace should I be in?

The following table provides a breakdown of which marketplace supports which country or region.
 

Note: At this time, you can only transfer your account to Audible Brazil if you have a Brazilian billing address, or from Audible US to Audible Canada, Audible UK, or Audible AU. It can only be done once and can’t be reversed unless migrating to and from Canada and the US.
 

How do I change my marketplace in the Audible app?

1. While signed in, go to your Profile.
2. Select the Settings gear icon.
3. Select Sign out. To confirm, select Sign out again.
4. Select Sign in.
5. Select Sign in to continue with your account information.

How do I migrate my account to the Audible Canada marketplace?

We'll do it for you. Just call Customer support and one of our representatives will process the transfer.

To be eligible to migrate, you must:

• Have a Canadian billing address
• Have an active Audible Premium Plus membership plan
• Have valid, up-to-date billing information on your profile
• Not currently have your account on hold

Note: When transferring, your Audible.ca account will not include pre-orders, listener page information, or current shopping cart contents. In addition, several US site features are in development but not yet supported on Audible.ca: Whispersync for Voice, Kindle, Car Mode, and the Listener Page.